0161 537 6773

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Customer Care Team

Lily Arkwright offer unrivalled customer care, we understand the significance and importance when purchasing your engagement ring and fine jewellery.

Our dedicated UK based customer care team is open Monday to Saturday and always available to answer any queries. We don't believe in the "hard sell" and provide a friendly and informative service without the stuffiness associated within some high street jewellers.

Whether it's part of our existing collections, a bespoke design or a ring you've found on the internet, don't hesitate to get in touch. We love talking about jewellery and are always on hand to help.

Prefer to go digital, that's absolutely fine, drop us an email at or complete the contact us form above and we'll be in touch shortly.


Opening Hours

Our Customer Care team is available 7 days a week Monday to Saturday and we usually respond to all emails within a few hours, during peak times it may take a little longer than usual to get back to you.


Opening Hours

Monday to Friday: 9am - 5.30pm

Saturday: 10am - 4pm

Sunday: 10am - 4pm